Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Chillter.

Personal Information We Collect: When you visit Chillter, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to Chillter, and information about how you interact with our site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on Chillter, collecting data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse our site.

Additionally, when you make a purchase or attempt to make a purchase through Chillter, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.

How Do We Use Your Personal Information? We use the Order Information collected to fulfill any orders placed through Chillter (including processing payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you.

  • Screen orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services when in line with preferences you have shared.

We use the Device Information collected to help screen for potential risk and fraud (in particular, your IP address) and generally to improve and optimize our site (e.g., generating analytics about how customers browse and interact with Chillter, assessing marketing and advertising success).

Sharing Your Personal Information: We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we may use Google Analytics to help us understand customer interaction with Chillter—you can read more about Google’s privacy policy here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise protect our rights.

Behavioral Advertising: We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information about targeted advertising, visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising via:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track: We do not alter our site’s data collection and use practices upon seeing a Do Not Track signal from your browser.

Your Rights: If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. To exercise this right, please contact us through the contact information provided below.

Additionally, if you are a European resident, please note we process your information to fulfill contracts we might have with you (for example, if you make an order through Chillter) or otherwise pursue our legitimate business interests. Your information may also be transferred outside Europe, including to Canada and the United States.

Data Retention: When you place an order through Chillter, we maintain your Order Information for our records unless you request its deletion.

Changes: We may update this privacy policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us: For more information about our privacy practices, or if you have questions or wish to make a complaint, please contact us:

By Email: chillterofficail@gmail.com

By WhatsApp: +961 71 098 161